REGISTRATION FOR A CAMP INDICATES THAT YOU HAVE READ AND AGREE TO COMPLY WITH THE ALLIANCE FRANCAISE OF SAN FRANCISCO CANCELLATION POLICY.
THIS POLICY IS SUBJECT TO CHANGE; ALL REGISTERED CAMPERS WILL BE NOTIFIED OF ANY CHANGES.
$100 deposit per child per session is due at the time of registration in order to secure your camper’s spot in camp. This is a non-refundable deposit barring medical issues (see below).
WHY DO WE HAVE THIS POLICY?
When we reserve a spot for you, we are prohibiting others from signing up as we have limited space available. There are no camp sick-day credits.
First, we would like to encourage you to simply move to another session so your child can have the experience of our camps. However, we understand that things come up and you may need to cancel all together. To do so, please call or email us with this information.
If you need to cancel for any reason and would like a partial refund, or transfer you must notify firstname.lastname@example.org and copy email@example.com at least 30 Days out from your selected session.
- $100 Deposit is not refundable or transferable at any time unless it is a medical reason (must have written explanation from Doctor).
- If you cancel 100 Days from camp, then you will receive a refund less 25% of your purchased ticket price,
- Cancellation between 99 Days out from camp and 30 Days out from camp will receive a refund less 50% of your purchased price.
- There will be no refunds or transfers 29 Days out from camp.
- Cancellations due to personal reasons, etc. will not receive a refund
- Campers who leave during a session WILL NOT receive a refund
MEDICAL REASON FOR CANCELLATION
We understand that medical issues may arise over the year or just as your child is set to attend camp. Please call us as soon as possible to inform us of your need to cancel Cancellation requests due to illness or accident prior to the camp session start date require a physician’s written verification. Upon receipt of verification, we will issue a full refund. If you child is sick and there is time and room, we will work with you to switch your camper to a later session.
Switching from one session to another is definitely possible, though it depends on your timing. If you decide you want to transfer to another session, and spots are available in that session, you’ll need to pay a $50 transfer fee. Requests to switch sessions must be made in writing to firstname.lastname@example.org and must be made prior to 30 Days out from camp.
Registration is only transferrable during the same calendar year from original camp registration date.
If clarification on this policy is needed or you have any questions please feel free to email email@example.com.
If you need to transfer your registration to someone else, you must notify us and do so prior to 30 days out from camp. There will be a $50 transfer processing fee. Cancellations and transfer requests must be in writing, by emailing to firstname.lastname@example.org.
You cannot transfer your registration to a session next year or to a following season. Registrations can only be transferred within the same calendar year.
We reserve the right to cancel a session date if participation numbers are not adequate. You may select an alternative session date, or you may request a full refund of tuition paid. Cancellations of sessions will occur a minimum of one week prior to the session.